If the audio detection isn’t working properly, there are 3 things you should check first:
Is your instrument in tune?
Is the sensitivity set too low, or too high?
Are your strings very old, or very new?

1. IS YOUR INSTRUMENT IN TUNE?
The app cannot detect the proper note if your instrument doesn’t produce the proper tone. Strings can become out of tune within a few songs, or if the instrument has not been used in a while. Use the built-in tuner to tune your instrument, then try again!

2. IS THE SENSITIVITY SET TOO LOW OR TOO HIGH?
Audio detection is not an exact science. Each instrument and environment is uniquely different, and so while we have attempted to optimize the app, it may need a little tweaking to get it working perfectly for your own instruments. Experiment with the sensitivity slider—which controls the audio detections sensitivity—until you reach the optimal setting. If you have to play a correct note several times in order to get the app to read it; adjust the sensitivity up. If the app is “skipping” over notes you haven’t played yet; adjust the sensitivity down.

3. ARE YOUR STRINGS VERY OLD OR VERY NEW?
If your string are very new, you may need to break them in a bit before they can be used effectively with the app. Old strings will simply produce a lesser quality of sound, meaning that the app will perform incorrectly with a greater frequency; so get you some new strings!!

No, you don’t have to. Miso Music: Plectrum will pick up the sounds of your instrument using its own internal microphone. However using an instrument adapter does increase the accuracy of our pitch detection by decreasing false positives created by noisy environments.

Miso Music: Plectrum is compatible with 1/4″ to 3.5mm adapters. And while we have tested our app with various models of adapters, including the iRig; the majority of our testing has occurred with the Woodees Instrument Adapter.

To use the app with a adaptor such as Woodees Instrument Adapter, simply plug one end into your device; and the other into your instrument. If you would like to use the adaptor with headphones, or speaker plug in the adapter FIRST, then go to your Advanced Setting screen to enable use with a device. This will prevent feedback as your device switches sound output sources.

Yes! You you can use our virtual instruments, and play directly on your iPad®. This is also a great way to utilize our app in situations where you can’t bring your guitar. Learn music on an airplane or even on a bus!

We’ve built in one of each of the types of instruments we support: guitar, ‘ukulele, bass, banjo, tenor banjo, and mandolin. Plus we have additional models for purchase in the Instrument section of the store.

Make sure your sound is turned UP!

To pluck or strum the strings of our virtual instruments, you must play in the Strum Zone: the area of the fretboard below the tempo bar. Drag your fingers across all the strings to strum chords, or play each string individually to pluck notes.

You can change the tuning of your virtual instrument when playing freestyle mode.

Press the Advanced Settings button from the play screen,
scroll the pickers up or down to change the tuning.

You can set it back to default by pressing ‘Standard Tuning’

Due to the length of mobile devices, we can’t show all the frets at once.
You can press the up or down arrow to scroll on virtual fretboards.

If the virtual fretboard can’t detect your fingers, you may want to disable Multitasking Gestures while using Miso Music.

To disable it:
1) Quit Miso Music
2) Go to Settings from your device home screen
3) Go to General
4) Scroll down to Multitasking Gestures and switch it to OFF

*If you are using iOS5, unfortunately you can’t disable the Notification Center at once with Apple. However, you can turn off individual app notification in your device’s Settings.

Holding an iPad:
1) the long side of iPad should be resting on the palm of your fretting hand (the hand that holds down the strings on the neck of an instrument)
2) your thumb is behind the iPad while the other four fingers move freely on the glass side
3) your strumming hand is placed above the strum zone, you may use it to support the iPad as well
4) your iPad should be held at chest level, facing away from your body

Holding an iPhone/iPod touch:
1) similar to holding the neck of a real instrument, wrap your hand around the long side of your device with the thumb on one edge and the four fingers on the screen
2) make sure the weight is rest on your thumb so your fingers can move freely on the screen
3) your strumming hand is placed above the strum zone
4) your device should be held at chest level, facing away from your body

As the notes scroll down, play the note when they reach the tempo bar (blinking yellow strip). If you don’t know which finger you should use to hold down the string, you can turn on Fingering guide in Advanced Settings.

The small number on each note tells you which finger you should use:
0 = don’t hold down anything
1 = index finger
2 = middle finger
3 = ring finger
4 = pinky

Miso Strobe Tuner allows you to change the reference pitch (A4) and pitch range. Reference pitch varies from place to place, 440Hz is the standard pitch for the US. Beginners should not change this setting. Range will affect how the strobe tuner functions. If the pattern is moving too fast, set to a lower range by pressing the left arrow.

To tune your instrument using Simple Mode, simply play a note on your instrument into the built-in microphone. The closest note to what you are playing will appear as a letter in the left box. However, the note is not in tune until the line of color boxes shows the green, or center box lit up.

The strobe square helps you see and understand that each note is made up of multiple harmonics.
The pattern on the strobe tuner will move left or right if it is not in tune;

<--- left means the note is flat.
—> right means the note is sharp.

When one of the strips within the strobe tuner is perfectly still, this also means that your string is in tune.

Advanced Mode is the most complex and precise of all our tuners. Advanced mode allows you to see multiple notes at once, and the multiple harmonics of each note. Our Advanced Tuner is polyphonic pitch detection at it’s finest! Play a note on your instrument into the built-in microphone, and look for the pattern in the specific note, or harmonic that you wish to tune.

The pattern will move left or right if it is not in tune:
<--- left means the note is flat.
---> right means the note is sharp.

When the pattern is perfectly still the note, or harmonic is perfectly in tune. If you are having difficulties getting a note to stay still this may indicate that you need to change our your old strings.

Yes! You can changed between left- or right-handed users in the Advanced Settings Screen.

Wait mode is a setting that pauses the app at every note in the song until you play that note correctly.

We suggest using this mode for beginners as they are struggling through a song. As the song becomes more familiar, try turning wait mode off and see if you can keep up with the rhythm of the song. Adjust the song speed until it is slow enough to be comfortable and then work up to full speed.

Song speed in the Settings tab allows you to change the speed of a song.

If you set it to 50%, the tablature will scroll at half speed.
If you set it to 200%, the tablature will play twice as fast.

The Library is sorted by types of instrument. To change your instrument, press the instrument located on the left side of your screen, or if you are in List view, press the “Change Instrument” button.

You can scroll through all the available instruments, press the center instrument or “Library” button to select and go back to the Library.

You need internet connection to access the Store section of our app. Please turn on your wifi or 3G network first! Due to the high amount of downloads from Shark Tank, we have encountered minor issues with our servers. Thank you for your patience! We are working to make our software better, and we will be providing regular updates.

Not yet. Unfortunately this functionality is not yet a part of the app. However, you can look at the information provided in the Extended Info screen of each song or lesson. Simply tap the song title to see additional information about the song or lesson.

In addition to Artist, Composer, difficult and instrument type, the Extended Info also lets you see the:

• Arranger
• Tabber
• Song Tuning
• Song Part (melody only, rhythm guitar, solo guitar)
• and if there is a Video Lesson associated with the song

To find songs in Store, you can use the search bar in Browse. Make sure your spelling is correct and you check in both Free and Paid sections.

We know how annoying it can be when your app crashes. Some crashes occur due to bugs or memory leaks in the app. Other crashes can even occur when you are using other app while Miso Music: Plectrum is running in the background. If you see this pop-up, it’s our way of letting you—the user—to participate in the effort to make Miso Music: Plectrum more stable and more enjoyable.

Just send us the crash report; it doesn’t contain any of your personal information, it just logs what went wrong and sends that information to us, so we can devote our bug fixing resources appropriately and effectively.

If your app freezes when you are about to play a song, it is highly possible that your device is running low on memory; often this is due to other apps that are running in the background.

To solve this problem:
1) Quit out of Miso Music: Plectrum.
2) Double tap the round “Home” button on your device.
3) From the multi-tasking drawer that appears quit out of all the open apps, including Miso Music: Plectrum by holding down the icon for 3 seconds until they shake and pressing the small “X” that appears.
4) Press the “Home” button once to close the drawer, and re-start Miso Music: Plectrum

If the app still freezes or crashes, please contact us at support@misomedia.com

We have created a Feedback form for you to contact us if you come across something that is acting funny. It is located at Library > More > Support.

When you send us a feedback, it would be awesome if you can give as much detail as possible. We have also included system info regarding your device to get a better understanding of your situation.

You can also email us directly at support@misomedia.com.

If there’s a specific song that you’d like to see in our app, just email us at support@misomedia.com with your request! We have a number of musicians working to create new music and lessons. If we have the rights to use the song, we’ll short list it and get it tabbed as soon as possible.

If you have created an account in Miso Music, your purchases are also logged in your user account. You can access your purchase history and re-download songs from Store Purchases section.

Any purchased songs will have a ‘download’ button for you to re-download the song.

In this version only, Apple iTunes automatically logs any purchases made with your Apple iTunes ID. You can refer back to your iTunes receipt to check your purchased songs. For paid songs, you have to click on the “$0.99″ button and the app will prompt you to buy the song. Click “OK”, and the app will inform you that you have previously purchased the song and prompt you to re-download.

*NOTE: This will be the last version to support purchase logs with Apple iTunes ID. If you delete any paid songs without logging in, you will have to buy it again for future versions. It is highly recommended that you create an account in Miso Music.

Miso Music: Plectrum comes built in with the walk-through tutorial. To purchase songs or download free ones, you have to go into the Store. From there you can browse our entire catalogue of songs and custom lessons.

In the Song Extended Info you’ll notice that some songs or lessons come with a “Miso Video Available” tag. This means that after you purchase the song, you’ll be able to watch a video with a real guitar instructor going over the song and giving you some pointers on how it should be played.

Once you’ve downloaded the song, you can find the video in the TV tab of the actual song itself.

Yes, you can fast-forward or rewind a song when it is on pause. Simply drag and slide your finger across the fretboard (playing with virtual instrument) or the tablature (playing with real instrument).

If you don’t know where you are, you can always turn on autoplay and listen to the song by pressing the music note button.

To remove songs from the library:
1) press on “Edit” button
2) select the songs you want to remove
3) press on “Delete” button

If you are in list view:
1) press on “Edit” button
2) press on the red icon on the last
3) press on “Delete” button
4) when you are finished, press “Done” button

If you have an account in Miso Music, all your purchases are automatically logged with that account. You can log in on different devices and download them from the Store Purchases section.

If you don’t have an account, it is highly recommended that you create one so you don’t have to purchase the same song twice when you get a new device. Don’t worry, you can transfer all your existing songs to your new account. However, be aware that you cannot transfer songs from one account to another!

Songs in Miso Music: Plectrum are divided into equal counts of 3, 4, or 6. The colors correspond to the order of the beats.
Green: the downbeat or the first “on” beat. It is the first beat in a rhythmic cycle.
Blue: the secondary “on” beat. it is the third beat in a rhythmic four count, or the second and third beat in a rhythmic three count.
Pink: the “off” beats. it is the two and four in a rhythmic four count, or the “and” of two-and-three in a 3 count.
Yellow: denotes syncopated rhythms. This means that they occur in between the “on” and “off” beats.

To log out of your Miso account, go to the ‘More’ menu in Library screen.
When you want to log in again, it is at the same location.

No, you don’t have to have an account when you buy songs. However, these songs will only exist on the one device you downloaded to. In case you switch to another device or delete the app, all the songs will be gone (free and purchased).

It is recommended that you create an account so all the songs will be stored in it.

If you forgot your password, press on “Forgot your password?” link and enter the email address that you registered with the app, and we will email it to you shortly.

No, transferring songs between accounts is not supported.

If you purchased songs without loggin in, please think careful when you migrate all existing songs when you create an account.

To log in to your Miso account, go to the ‘More’ menu in Library screen, and press on ‘Log In’.

You can log in either with your Facebook account or your email. If you log in with both, they will be two accounts independent of each other.

Or, you can go to the Store and press ‘Log In’.

Miso Music is a music educational app that teaches you how to play an instrument. By using its innovative pitch-detection software, Miso Music listens to the notes you play and gives you instant feedback. Miso Music offers a wide range of music from classical foundational songs to modern music’s biggest hits.

You will be learning music in no time.

Be an awesome rockstar!
Be an awesome rockstar!
…and, Be an awesome rockstar!

It’s our job to help you achieve that goal!